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can't get visual from xserver


I use use X11 tunneling with ssh -Y which works fine for xterms and graphics.
However, for the software called "Focus" I get the fatal error

<OmGetVisual> Can't Find "TrueColor" Visual of Depth = 24!
Error: XtCreatePopupShell requires non-NULL parent
Focus can not find TrueColor visual from X server!
PseudoColor is selected instead.
Focus can not find a visual from X server!
Please check X installation with system administrator.

I did not find any related information in the faq or list, any suggestions?

Thanks, Olaf

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