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Re: "Hyperthreading" problems
- From: Stephane Donze <donze at exalead dot com>
- To: Brian Bruns <bruns at 2mbit dot com>
- Cc: cygwin at cygwin dot com
- Date: Sat, 01 Jan 2005 22:08:38 +0100
- Subject: Re: "Hyperthreading" problems
- References: <41D1D2B2.firstname.lastname@example.org> <41D1DEA4.email@example.com> <firstname.lastname@example.org>
Brian Bruns wrote:
If you guys want cygwin to be used by real people, in real life
production or development environments, you should go a bit further
than "I don't have the problem on my computer, so fix it yourself".
If you don't want to or are not able to pay attention to "real
world" bugs, cygwin will probably never be more than an "almost
working" program that runs on your computer the time to take nice
screenshots, but fails miserably when users try to make it work in
the real life.
I think you really really really need to reevaluate what you say
before you hit send.
The open source/free software developers that I communicate with/work
with wrote the stuff they did because they needed an
application/library/script for a specific need, and decided to release
the software to the public in the hope that someone else might find it
useful, and the hope that other people might contribute back.
That's exactly my point: what I was trying to say is that Cygwin wants
and deserves to be more than a project developped for a specific need
and released to the public "as is". An to be more than that, it needs to
have an active "technical support", that cannot expect users to fix bugs
I feel the same way myself, and anytime someone tells me that what I
work on is crap or sucks and they will never use it because it sucks,
I never, *never* said that Cygwin was crap. Cygwin is a really ambitious
project that provides a generic solution to all portablity problems
between Windows and *nix. And the fact that Cygwin is a wonderful tool
is the very reason why lots of people complain about the bugs: it is so
frustrating to have a "perfect" solution to a problem and to be unable
to use it because of a spurious, non deterministic bug.
I'm not at all opposed to help fixing this bug, and I'm already working
at gathering more information for a more complete bug report. I've had
my own load of 'mysterious' bugs and nights of bug hunting, so I
understand how hard and frustrating it can be to fix such a problem.
I tell them this:In fact, Cygwin *does* sell licenses:
You got the program from me for free. You are not my customer. You
do not have a support contract with me. As such, I work on the
projects when I can, and at the rate which I can afford. If you have
a specific request, you can either fix it yourself, or you can
compensate me for the time I spend making the changes you want if I
don't have the ability to spare some free time.
What you consider 'real people' is obviously not the same type of
people I consider 'real people'. I consider these 'real people' to be
the individuals who are on this list, who work on the project, and who
actively contribute to the project. You may use Cygwin, but until you
start actively contributing to it, and helping the developers fix the
bugs and such, you have no right to complain.
I may not be an active contributor to Cygwin, but I do work alot with
other OSS projects, and they get this same type of response from
people too, and frankly, I'm sick of it.
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