Cygnus

[Tom St Denis]

>That would assume that they'd read any of the posted messages before
>posting, which I wouldn't assume.  The case that needs the most
>attention (from our point of view) is when a user gets cygwin, tries
>to install it, fails, and sends email.  Note I never mentioned 
"surfed
>the web", "found the faq", or "subscribed to the mailing list".

May I then suggest including the faq with it then?

Tom

(It's not that hard to install, how can people mess it up?)
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