installer crashed on Windows 11; ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}
Rupin Dhanoa
hellyeah94545@yahoo.com
Fri Jun 23 19:18:19 GMT 2023
Hi Guys,setup-x86_64.exe crashing from me on Windows 11 (Version 10.0.22621 Build 22621) on dell laptop (12th Gen Intel i7-12800H, 2400 Mhz).Memory dump analysis in Windows debugger shows:----------------------------ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
EXCEPTION_CODE_STR: c000001d----------------------------
Below is Windows debugger memory dump analysis full output:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Windows Debugger full output:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\3423599\AppData\Local\CrashDumps\setup-x86_64 (4).exe.18808.dmp]
User Mini Dump File with Full Memory: Only application data is available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Debug session time: Fri Jun 23 14:57:47.000 2023 (UTC - 4:00)
System Uptime: 4 days 6:22:50.601
Process Uptime: 0 days 0:00:02.000
............................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(4978.db10): Illegal instruction - code c000001d (first/second chance not available)
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
*** WARNING: Unable to verify timestamp for setup-x86_64 (4).exe
setup_x86_64__4_+0x105c27:
00000000`00505c27 d6 ???
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1202
Key : Analysis.Elapsed.mSec
Value: 6707
Key : Analysis.IO.Other.Mb
Value: 6
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 17
Key : Analysis.Init.CPU.mSec
Value: 77
Key : Analysis.Init.Elapsed.mSec
Value: 8442
Key : Analysis.Memory.CommitPeak.Mb
Value: 103
Key : Failure.Bucket
Value: ILLEGAL_INSTRUCTION_c000001d_setup-x86_64_(4).exe!Unknown
Key : Failure.Hash
Value: {907c0b84-d3f6-bacc-6ae8-dce0ed8b49d4}
Key : Timeline.OS.Boot.DeltaSec
Value: 368570
Key : Timeline.Process.Start.DeltaSec
Value: 2
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
FILE_IN_CAB: setup-x86_64 (4).exe.18808.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=0000000000000224 rbx=00000000007b80d0 rcx=0000000000905b48
rdx=0000000000000352 rsi=0000000000401000 rdi=00000000008f0008
rip=0000000000505c27 rsp=0000000000b0fed8 rbp=0000000000000000
r8=0000000000b0d4e0 r9=0000000000b0d4b8 r10=00000000007f38c0
r11=00000000008a0712 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010200
setup_x86_64__4_+0x105c27:
00000000`00505c27 d6 ???
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000505c27 (setup_x86_64__4_+0x0000000000105c27)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: setup-x86_64 (4).exe
ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
EXCEPTION_CODE_STR: c000001d
STACK_TEXT:
00000000`00b0fed8 00000000`008f4c4d : 00000000`00000000 00000000`004f24da 00000000`006e13fc 00000000`00b0c040 : setup_x86_64__4_+0x105c27
00000000`00b0fee0 00000000`00000000 : 00000000`004f24da 00000000`006e13fc 00000000`00b0c040 00000000`00401000 : setup_x86_64__4_!BZ2_bzerror+0x365f8d
FAILED_INSTRUCTION_ADDRESS:
setup_x86_64__4_+105c27
00000000`00505c27 d6 ???
SYMBOL_NAME: setup_x86_64__4_+105c27
MODULE_NAME: setup_x86_64__4_
IMAGE_NAME: setup-x86_64 (4).exe
STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_c000001d_setup-x86_64_(4).exe!Unknown
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {907c0b84-d3f6-bacc-6ae8-dce0ed8b49d4}
Followup: MachineOwner
---------
Thank you,Rupin
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